How to troubleshoot a service failure?

Posted by AngryHacker on Super User See other posts from Super User or by AngryHacker
Published on 2010-05-19T17:20:06Z Indexed on 2010/05/19 17:21 UTC
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I get a GPF dialog box out of the blue fairly often (like about 2 hours after I turn on the computer). It basically says that svchost.exe had a failure... (see the corresponding Event Log entry below).

Event Type: Error Event
Source: Application Error Event
Category:   (100) Event ID: 1000
Date:       5/18/2010 Time:     7:41:16 PM
User:       N/A Computer:   DKHA-IPSA
Description: Faulting application svchost.exe, version 5.1.2600.5512, 
  faulting module ole32.dll, version 5.1.2600.5512, fault address 0x0004eaa9.

Shortly after this error pops up, the computer pretty much grinds to a halt (e.g. some UI elements on the desktop simply do not respond). And I have to do a hard reboot.

How do I troubleshoot this type of thing?

P.S. The PC has all the latest patches and nothing is missing in the Device Manager.

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