Printing special / extended characters on web page - Firefox or printer issue?

Posted by edmicman on Super User See other posts from Super User or by edmicman
Published on 2010-05-19T02:52:52Z Indexed on 2010/05/19 3:01 UTC
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My dad brought this to my attention and I'm looking into it, but thought I'd post here and see if anyone has any ideas...

He's running Win7, using Firefox and printing to a wireless connected Brother HL-2170W printer. He's got a web page (http://cornandsoybeandigest.com/inputs/fertilizer/applying-nitrogen-after-planting-0512/index.html) that has extended/special characters in it - the funny "a" in Fernandez. The characters show correctly in Firefox on the page. He printed it, and the extended "a" printed as a diamond with a question mark. He says it shows that way in the print preview, too.

I pulled up the same page in Ubuntu, Firefox, and it displayed in my print preview and physically printed everything correctly. I just checked on my wife's Win7 PC in Firefox and the print preview looked correct on her system, too. We have a Brother 2040 here.

Soooo, my question is, is this possibly a problem in the browser somehow, or the printer driver? I'm leaning towards the printer driver now, but I can't say I've run into this before. Is it a setting somewhere? I just installed this printer for him the other day, using the CD that came with it; I could try updating the driver from Brother's website I guess.

Is there anything else I should look at or check? Thanks!

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