Why is my mail stuck in the queue with the status "retry" in Exchange 2003?

Posted by Mike C on Server Fault See other posts from Server Fault or by Mike C
Published on 2010-05-26T21:28:16Z Indexed on 2010/05/26 21:33 UTC
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exchange

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smtp

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error

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queue

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stuck

I have been having a problem recently where some of our mail is not getting to clients. I looked into the Message queue on my SBS2k3 server and noticed that several recipients are showing up in the queue with a state of "Retry". When I highlight the recipient, the additional queue information says "An SMTP protocol error occured". How can I find out more specifically what error occured, and how could I then go about correcting it?

Thanks,

Mike

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