Syncing Exchange Inbox subfolders to Blackberry

Posted by Andrew W. on Server Fault See other posts from Server Fault or by Andrew W.
Published on 2009-10-29T20:35:35Z Indexed on 2010/05/30 0:02 UTC
Read the original article Hit count: 359

Hello -

I have a Blackberry user that has organized his Outlook such that he manually sorts mail messages into specific subfolders.

Example -

|--> Inbox 
|---->Mail from 2004 ( Subfolder of Inbox ) 
|--------> Business ( Subfolder of Mail from 2004 ) 
|--> Personal 
|--> Travel 
|--> Mail from 2003

When using the Blackberry this user is able to view the folder, however the folder is empty, despite knowing the folder has mail messages in it on the Exchange server. The handheld appears to sync without issue. The user receives new mail messages. I have Folder Redirection enabled and all folders checked marked. I am using BES 4.0.

So, I guess my questions is this - How are the Outlook subfolders sync'd with the Hnadheld? Additionally, if a mail message is on the handheld is moved into a subfolder from the handheld, will it be sync'd on the Exchange server?

Thanks in advance!

© Server Fault or respective owner

Related posts about exchange

Related posts about outlook