Internet Explorer 8 crashes on Citrix, Windows 2003

Posted by Workshop Alex on Super User See other posts from Super User or by Workshop Alex
Published on 2010-05-31T13:17:57Z Indexed on 2010/05/31 13:23 UTC
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Difficult to decide where this Q fits best. It's server-related and programming-related. But it's a user-problem so I'll put it here, first...

I work on a (Delphi) application that uses an Internet Explorer component to show information to the user. It's not a web application, just a desktop application which creates HTML pages to display them within a browser component. Some of the information on these webpages are retrieved from a web server, while other information is provided "live" by the application itself. It works quite well, but it adds an IE-process (child process) next to my application. And this IE process seems to eat a lot of system resources.

For normal users, this is not a real problem, so it's not an issue that I want to fix in the code. But one customer of this application uses it with about 100 users on a Citrix/Windows 2003 environment and they complain about problems with the application. IE8 tends to crash, not show, hang or cause other mayhap.

Then again, I've warned them that -officially- I won't support any Citrix environment. But I'm willing to help them to find a solution to fix this, and if need be I could make minor changes to my code to help fix this issie. (If possible.) But basically, I need a solution that any user/administrator on this Citrix environment can follow/use.

Any ideas on how to resolve this resource problem?

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