How can I change the default domain in an OTRS installation?

Posted by Jamie on Server Fault See other posts from Server Fault or by Jamie
Published on 2010-06-03T15:05:38Z Indexed on 2010/06/03 15:15 UTC
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Filed under:

configuration

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ticket-system

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turnkey-linux

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otrs

I used a turnkeylinux.org otrs installation and I'm trying to configure the default domain of 'yourhost.example.com'. I tried the following:

sed -ri 's/yourhost.example.com/mydomain.com/' /usr/share/otrs/Kernel/Config/Defaults.pm
sudo shutdown -r now

The next time I logged and tried to create a user, the default domain was still there.

How can I change default doamin in an OTRS installation?

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