Unknown and unreproducible crash causes App Store rejection
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by Daniel Johnson
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Published on 2010-06-03T21:50:17Z
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2010/06/03
21:54 UTC
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After submitting our application several times, we continue to receive the following response:
Thank you for submitting My App to the App Store. We've reviewed your application and determined that we cannot post this version of your iPad application to the App Store because My App is crashing on iPad running iPhone OS 3.2 and Mac OS X 10.6.2. My App crashes upon launch. Unfortunately, crash logs have not been generated.
However, resigning the same build with the AdHoc entitlements and loading the build onto the device yields no such crash. After a number of attempts, the application simply does not crash as reported by the reviewer. Furthermore, the reviewer does not provide any useful logging that may have been generated by SpringBoard such as an exit status or event if it had worked properly for any other device. There are no calls to explicitly exit or quit the application in the code line and yet the application terminates on startup.
What might cause an application to terminate in such a manner? Under what conditions is an application tested that might not be found under a development environment? Could it be a result of a signing issue that the submission validation system is simply unable to catch?
Thanks in advance.
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