Google Apps, SPF, softfail problem (validates with validation tools, but still softfails otherwise)
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by mq.chen
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Published on 2010-06-06T15:13:18Z
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2010/06/06
15:23 UTC
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Hi, I guess this is probably a commonly asked and boring question but I'm really at a loss and I don't know what else to do. This might be a duplicate of other questions, but none of the solutions worked for me. I've Googled around and read just about anything I could find but I'm still puzzled as to why it doesn't work.
The gist of my problem is that I have set-up Google Apps for a client of mine with the domain fintan.dk. Everthing works just excellent, except emails sent from *@fintan.dk (either with the Gmail web-interface or desktop client) to a non-Google Apps email gets a softfail (I have sent to my University email, an email hosted at MediaTemple and even Hotmail). The emails gets a pass when sent to a Google Apps or Gmail address though... (All emails from that domain are sent via email clients.)
So this is what I have done so far:
- I've added the SPF record Google recommended (v=spf1 include:_spf.google.com ~all), waited several days hoping it would a DNS update delay problem. Now, three days later there is no change.
- I have verified the settings in the desktop clients several times.
- I have validated the records with validation tools like the SPF Query Tool, [email protected] and [email protected]. All of them validate and gives a pass, saying there shouldn't be a problem, but strangely there still is.
So, I really don't know what else to do. Any help is very much appreciated.
Thank you in advance!
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