Google Apps, SPF, softfail problem (validates with validation tools, but still softfails otherwise)

Posted by mq.chen on Server Fault See other posts from Server Fault or by mq.chen
Published on 2010-06-06T15:13:18Z Indexed on 2010/06/06 15:23 UTC
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Hi, I guess this is probably a commonly asked and boring question but I'm really at a loss and I don't know what else to do. This might be a duplicate of other questions, but none of the solutions worked for me. I've Googled around and read just about anything I could find but I'm still puzzled as to why it doesn't work.

The gist of my problem is that I have set-up Google Apps for a client of mine with the domain fintan.dk. Everthing works just excellent, except emails sent from *@fintan.dk (either with the Gmail web-interface or desktop client) to a non-Google Apps email gets a softfail (I have sent to my University email, an email hosted at MediaTemple and even Hotmail). The emails gets a pass when sent to a Google Apps or Gmail address though... (All emails from that domain are sent via email clients.)

So this is what I have done so far:

  • I've added the SPF record Google recommended (v=spf1 include:_spf.google.com ~all), waited several days hoping it would a DNS update delay problem. Now, three days later there is no change.
  • I have verified the settings in the desktop clients several times.
  • I have validated the records with validation tools like the SPF Query Tool, [email protected] and [email protected]. All of them validate and gives a pass, saying there shouldn't be a problem, but strangely there still is.

So, I really don't know what else to do. Any help is very much appreciated.

Thank you in advance!

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