Some of our employees are using PDAs running Windows Mobile.

I wish I could provide more data regarding versions, but frankly these things aren't my jurisdiction. Someone's simply come to me looking for what they thought would be a quick fix.

They're using Word Mobile and the barcode scanner to record large volumes of data. The scanner's default action is to insert the scanned text exactly as if it had been input with the keyboard, and puts a newline at the end. That's great, because it's exactly what we need it to do: separate data with newlines.

The issue comes when system can't read the barcode, and the employee has to type in the data by hand. They've discovered a very peculiar quirk of Mobile applications: pressing the hardware Enter/Return key on the keyboard appears to save and exit the application. How do we change this behavior?

They've realized that using the stylus to "click" the virtual on-screen keyboard's Enter/Return key will add the necessary newline, but it's a huge inconvenience for them.

How do I fix the default behavior of the Enter/Return key for Word Mobile to instead insert a newline?