The primary challenge for companies faced with documenting policies, processes, and procedures is to realize that they can do this documentation in-house, with existing resources, using Oracle Tutor. Process documentation is a critical success component when implementing or upgrading to a new business application and for supporting corporate governance or other regulatory compliance initiatives. There are over 1000 Oracle Tutor customers worldwide that have used Tutor to create, distribute, and maintain their business procedures. This is easily accomplished because of Tutor's:

• Ease of use by those who have to write procedures (Microsoft Word based authoring)
• Ease of company-wide implementation (complex document management activities are centralized)
• Ease of use by workers who have to follow the procedures (play script format)
• Ease of access by remote workers (web-enabled)

This course is an introduction to the Oracle Tutor suite of products. It focuses on the process documentation feature set of the Tutor applications. Participants will learn about writing procedures and maintaining these particular process document types, all using the Tutor method.

Audience

Business Analysts

End Users

Functional Implementer

Project Manager

Sales Consultants Security Compliance Auditors

User Adoption Consultants

Prerequisites

No Prerequisite Courses
strong working knowledge of MS Windows
strong working knowledge of MS Word (2007)

Objectives
• Provide your organization with the next steps to implement the Tutor procedure writing method and system in your organization
• Use the Tutor Author application to write employee focused process documents (procedures, instructions, references, process maps)
• Use the Tutor Publisher application to create impact analysis reports, Employee Desk Manuals, and Owner Manuals

Web site on OU

Link to a PDF of the class summary

Oracle University Training Centre - Chicago

Emily Chorba
Product Manager for Oracle Tutor