SSIS package randomly hangs during execution

Posted by Adam MacLeod on Stack Overflow See other posts from Stack Overflow or by Adam MacLeod
Published on 2010-06-07T00:59:29Z Indexed on 2010/06/07 1:02 UTC
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Hi Guys,

I am having an ongoing and painful problem with an SSIS package. The package runs every 5 minutes as an SQL Agent Job and every 2-10 days the package will start running and never stop (thus preventing further executions). If I stop the hung job manually it will begin working perfectly again in the next 5 minute interval.

The SSIS package is for moving data from an Oracle database to a MSSQL 2005 database. It has 7 steps:

  • Step 1 calls an Oracle Stored Procedure to prepare the temporary tables inside ORACLE
  • Steps 2-6 process the data from the ORACLE tables to the MSSQL tables ORACLE -> MSSQL
  • Step 7 calls an Oracle Stored Procedure to clear the ORACLE temporary tables

I suspect that the issue is caused by a communications error between the MSSQL server and the ORACLE server. Both the MSSQL database and Agent/package run on one machine with the ORACLE database running over the network.

I have enabled logging of the SQL package and after more than 2GB of log file I have captured the instant where the package stops responding:


OnPreValidate,ADV-SRV5,NT AUTHORITY\SYSTEM,CallistaIntegrationToMonashCRM_delta,{F88F6C45-CFA2-4801-A2F2-DDF03D458A48},{3A1FB1E3-B76D-444D-876B-D1FBBB9BA246},6/06/2010 10:15:01 AM,6/06/2010 10:15:01 AM,0,0x,(null)
OnPreValidate,ADV-SRV5,NT AUTHORITY\SYSTEM,Address,{c5907799-f918-43da-818a-d4bd7f188367},{3A1FB1E3-B76D-444D-876B-D1FBBB9BA246},6/06/2010 10:15:01 AM,6/06/2010 10:15:01 AM,0,0x,(null)
OnInformation,ADV-SRV5,NT AUTHORITY\SYSTEM,Address,{c5907799-f918-43da-818a-d4bd7f188367},{3A1FB1E3-B76D-444D-876B-D1FBBB9BA246},6/06/2010 10:15:01 AM,6/06/2010 10:15:01 AM,1074016266,0x,Validation phase is beginning.

OnProgress,ADV-SRV5,NT AUTHORITY\SYSTEM,Address,{c5907799-f918-43da-818a-d4bd7f188367},{3A1FB1E3-B76D-444D-876B-D1FBBB9BA246},6/06/2010 10:15:01 AM,6/06/2010 10:15:01 AM,0,0x,Validating
Diagnostic,ADV-SRV5,NT AUTHORITY\SYSTEM,Callista,{cb5d6fe3-3ea4-4453-8e5a-965818021df7},{3A1FB1E3-B76D-444D-876B-D1FBBB9BA246},6/06/2010 10:15:01 AM,6/06/2010 10:15:01 AM,0,0x,ExternalRequest_pre: The object is ready to make the following external request: 'IDataInitialize::GetDataSource'.
Diagnostic,ADV-SRV5,NT AUTHORITY\SYSTEM,Callista,{cb5d6fe3-3ea4-4453-8e5a-965818021df7},{3A1FB1E3-B76D-444D-876B-D1FBBB9BA246},6/06/2010 10:15:01 AM,6/06/2010 10:15:01 AM,0,0x,ExternalRequest_post: 'IDataInitialize::GetDataSource succeeded'. The external request has completed.
Diagnostic,ADV-SRV5,NT AUTHORITY\SYSTEM,Callista,{cb5d6fe3-3ea4-4453-8e5a-965818021df7},{3A1FB1E3-B76D-444D-876B-D1FBBB9BA246},6/06/2010 10:15:01 AM,6/06/2010 10:15:01 AM,0,0x,ExternalRequest_pre: The object is ready to make the following external request: 'IDBInitialize::Initialize'.

These messages show the entire log generated for the failed run, for a successful run the output is typically ~2500 lines.

I can see that the package is hanging during the initialize operation on the Callista connection (ORACLE database).

I have not been able to work out a way to either fix this issue or have the package die gracefully (an error to the log would be A-OK with me).

Any help or advice would be greatly appreciated.

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