Q&A: How do I cancel my Windows Azure Platform Introductory Special? (or any Subscription)
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by Eric Nelson
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Published on Wed, 09 Jun 2010 13:14:14 GMT
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2010/06/09
14:32 UTC
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Short answer: Don’t! Just kidding :-)
Long answer:
I believe it is the same process as for other Microsoft Online Services – but I have never tried it. Hence please post a comment if you follow this successfully or not and I will amend.
From http://www.microsoft.com/online/help/en-us/mocp/, search for “cancel” and you get:
What I am not clear about is whether an Introductory Special is classed as a trial. Either way, the answer is to contact support and ask to cancel. I would suggest you are fully armed with details of your subscription which you can get from signing in to https://mocp.microsoftonline.com.
You can contact support via a online web form at https://mocp-support.custhelp.com/
Or
You can call them.
The details are again on the support page http://www.microsoft.com/online/help/en-us/mocp/
In the UK you can call 0800 731 8457 or (0) 20 3027 6039 Monday – Friday 09:00 – 17:00 GMT (UTC).
I hope that helps.
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