Shoretel Reporting Question

Posted by MJ on Server Fault See other posts from Server Fault or by MJ
Published on 2010-06-09T12:23:56Z Indexed on 2010/06/09 12:32 UTC
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This might be a bit off topic, but I'll ask anyways. With Shoretel reports, the report that generates how long someone is on the phone(actively talking on the phone), if they are listed as "off hook", like right before you dial a number, does that still show up as being on a call?

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Developer IT

Shoretel Reporting Question - Developer IT

Shoretel Reporting Question

voip

reporting

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