Trying to diagnose network problem: ping 127.0.0.1 (or any address) results in error code 1

Posted by Mnebuerquo on Super User See other posts from Super User or by Mnebuerquo
Published on 2010-06-10T16:19:34Z Indexed on 2010/06/10 16:23 UTC
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NIC seems to be working, as windows detects the hardware and has a driver and reports success. DHCP seems to have gotten an ip address, 192.168.1.101. I released and renewed it and it seemed to work normally.

I tried ping 127.0.0.1 as first step of testing network configuration. Pinging 127.0.0.1 with 32 bytes of data: PING: transmit failed, error code 1.

I read somewhere that net helpmsg [error code] would give a human readable name for the error code. net helpmsg 1 says "Incorrect function"

I've tried disabling the firewall and antivirus in McAfee SecurityCenter and I still get the same error. Could the firewall/antivirus be breaking it even if disabled?

Broadcom Advanced Control Suite 2 is installed, and its network test passes all tests, including ping 192.168.1.1 which is the default gateway. If I try ping 192.168.1.1 from the command prompt I get the error code 1 again.

So does anyone have any theories that would explain this problem? Other tests I should try?

Thanks!

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