What price can you put on a user community?

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Published on Thu, 10 Jun 2010 04:00:00 +0100 Indexed on 2010/06/10 17:53 UTC
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<b>TechWorld: </b>"In a swift decision Sony effectively put a price on one of its user communities. It terminated a sought-after feature in one of its products and with it went a vibrant end-user community."

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