Hello all,

I am architecting a software project and I want to create a SAAS (Software As a service) one. I want to model my application along the lines of Salesforce. I really like there customization features but I am not sure how they really go about it. I read that they create an ID for every field that is required and then store the corresponding data too. Can anyone guide me as to how this is possible. For example, if I want to store an employee record. 2 fields (firstname, lastname) are already given and the user adds a third field(say DOB), how is data going to be stored?

I would also appreciate if someone could give me some resources to practical examples of implementing a SAAS architecture.

Thanks