Customer Webcast: Alcatel-Lucent Creates a Modern User Experience

Posted by [email protected] on Oracle Blogs See other posts from Oracle Blogs or by [email protected]
Published on Thu, 17 Jun 2010 06:37:07 -0800 Indexed on 2010/06/17 15:04 UTC
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Alcatel-Lucent

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Enterprise 2.0

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Social Media

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Web 2.0

Today, customer satisfaction is critical to a company's long-term success. With customers searching the internet to find new solutions and offerings, it's more important than ever to deliver a modern and engaging user experience that's both interactive and community-based.

Join us on June 30th for this exclusive LIVE Webcast with Saeed Hosseiniyar, CIO of Alcatel-Lucent's Enterprise Products Group, and Andy MacMillan, Vice President of Product Management for Oracle's Enterprise 2.0 Solutions.

You'll learn how a modern customer service portal with integrated Web 2.0 and social media features can:

Improve customer satisfaction by delivering rich, personalized and interactive content
Speed product development by facilitating participation and feedback from customers through online communities
Improve ROI with a unified platform that delivers content to employees, partners and customers
You'll walk away with concrete strategies, best practices and real-world insights on how to transform your company's brand with a next-generation customer service and support site.

Register today for this complimentary live Webcast!

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