IE 8 plays sound, Ulead pop-up message appears, crash

Posted by benzado on Super User See other posts from Super User or by benzado
Published on 2010-06-18T15:50:12Z Indexed on 2010/06/18 15:54 UTC
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I'm experiencing a problem on a new PC using Outlook Web Access in Internet Explorer 8. When OWA plays a sound, a message box appears: the about box for Ulead MP3 codec. When I click OK to dismiss the box, I get a message that IE has stopped responding and Windows eventually has to force the browser window closed.

This is apparently not an isolated incident, occurring on computers from different manufacturers and on other websites that play sound (such as AOL's Webmail).

The only "fix" I've found on discussion boards is to prevent the website from playing sound in the first place. That's not a fix, that's just avoiding the trigger. I'd like to know what's causing this and uninstall it or repair it, so the computer can work like it's supposed to.

Since Super User users are smarter than the average bear, I thought I'd have better luck here.

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