I have developed a number of departmental client-server applications, and am now ready to begin working on moving one of these applications to a SaaS model. I have done some basic web development, but I'm a newbie when it comes to SaaS architectures.

One of the first questions that comes to mind as I try to design the architecture is the question of single vs. multi tenancy. The pros and cons of each vary significantly depending on the type of application and scale required, so I'd like to describe my application and scale needs below, and hope others can comment on how I should get started with the architecture.

The client-server application currently consists of a Firebird database and a Windows application. The database contains about 20 tables containing a few thousand records in 4 primary tables, and a few hundred records in various lookup and related tables. Although the number of records is small, the size can get large, as the database can contain large BLOBS. Each customer sets up their own database and has a handful of users within the organization connected to it. When I update the db schema, a new windows application is released, and it checks the db schema and then applies the updates as needed.

For the SaaS application, I am designing for 100's (not 1000's or millions) of new customers per year. My first thought was to go with a multi tenancy model to make updates easy (shut down apply the updates to one database, and then start up). On the other hand, a single tenancy model would provide a means to roll updates out to a group of customers at a time, and spread the risk of data corruption - i.e. if something goes wrong with a database, it will impact one customer instead of all customers. With this idea, I was thinking of having a single web front-end which would connect to a single customer database upon login. Thus, when a new customer creates an account, a new database would be created (each customer would have their own db with multiple users as needed for the customer).

In this model, a db update would require either a process to go through each db to apply schema changes, or a trigger upon logging in to initiate a schema update similar to the client-server model currently in use.

Can anyone point me to information for similar applications which have been ported from client-server to SaaS? Or provide any pointers to consider? Basically I'm looking for architecture examples of taking a departmental application and making it available as a self service website for multiple customers. Thanks for any suggestions, resources, etc.