Hello,

Recently I installed an apcusbd on a FreeBSD 8.0 amd64 box via ports system. It installed perfectly but it won't run.

Here what is says in the log: FATAL ERROR in generic-usb.c at line 636 Cannot find UPS device

It appeared that HID driver picked the /dev/ugen4.2 which could cause the apcusb being unable to find the device. After I had discovered this, I rebuilt the kernel and removed the hid driver. Now it just shows "ugen4.2: <Tripp Lite> at usbus4" and no uhid0 device appears.

Nevertheless the problem persisted. I tried to leave the DEVICE config setting blank --- won't help. Then I specified the particular device in the config, but it did not help either.

Below you is the output of several commands that can provide some useful information on my case.

server# /usr/local/etc/rc.d/apcupsd start
Starting apcupsd.

server# tail /var/log/messages | grep apcupsd
Jun 17 22:30:00 server apcupsd[1520]: apcupsd FATAL ERROR in generic-usb.c at line 636 
Cannot find UPS device -- For a link to detailed USB trouble shooting information, please 
see .
Jun 17 22:30:00 server apcupsd[1520]: apcupsd error shutdown completed

server# cat /usr/local/etc/apcupsd/apcupsd.conf
## apcupsd.conf v1.1 ##
UPSCABLE usb
UPSTYPE usb
DEVICE /dev/ugen4.2
LOCKFILE /var/lock
UPSCLASS standalone
UPSMODE disable

server# dmesg | grep '^u'
uhci0:  port 0xa800-0xa81f irq 16 at device 26.0 on pci0
uhci0: [ITHREAD]
uhci0: LegSup = 0x0f00
usbus0:  on uhci0
uhci1:  port 0xa880-0xa89f irq 21 at device 26.1 on pci0
uhci1: [ITHREAD]
uhci1: LegSup = 0x0f00
usbus1:  on uhci1
uhci2:  port 0xac00-0xac1f irq 18 at device 26.2 on pci0
uhci2: [ITHREAD]
uhci2: LegSup = 0x0f00
usbus2:  on uhci2
usbus3: EHCI version 1.0
usbus3:  on ehci0
uhci3:  port 0xa080-0xa09f irq 23 at device 29.0 on pci0
uhci3: [ITHREAD]
uhci3: LegSup = 0x0f00
usbus4:  on uhci3
uhci4:  port 0xa400-0xa41f irq 19 at device 29.1 on pci0
uhci4: [ITHREAD]
uhci4: LegSup = 0x0f00
usbus5:  on uhci4
uhci5:  port 0xa480-0xa49f irq 18 at device 29.2 on pci0
uhci5: [ITHREAD]
uhci5: LegSup = 0x0f00
usbus6:  on uhci5
usbus7: EHCI version 1.0
usbus7:  on ehci1
uart0:  port 0x3f8-0x3ff irq 4 flags 0x10 on acpi0
uart0: [FILTER]
usbus0: 12Mbps Full Speed USB v1.0
usbus1: 12Mbps Full Speed USB v1.0
usbus2: 12Mbps Full Speed USB v1.0
usbus3: 480Mbps High Speed USB v2.0
usbus4: 12Mbps Full Speed USB v1.0
usbus5: 12Mbps Full Speed USB v1.0
usbus6: 12Mbps Full Speed USB v1.0
usbus7: 480Mbps High Speed USB v2.0
ugen0.1:  at usbus0
uhub0:  on usbus0
ugen1.1:  at usbus1
uhub1:  on usbus1
ugen2.1:  at usbus2
uhub2:  on usbus2
ugen3.1:  at usbus3
uhub3:  on usbus3
ugen4.1:  at usbus4
uhub4:  on usbus4
ugen5.1:  at usbus5
uhub5:  on usbus5
ugen6.1:  at usbus6
uhub6:  on usbus6
ugen7.1:  at usbus7
uhub7:  on usbus7
uhub0: 2 ports with 2 removable, self powered
uhub1: 2 ports with 2 removable, self powered
uhub2: 2 ports with 2 removable, self powered
uhub4: 2 ports with 2 removable, self powered
uhub5: 2 ports with 2 removable, self powered
uhub6: 2 ports with 2 removable, self powered
uhub3: 6 ports with 6 removable, self powered
uhub7: 6 ports with 6 removable, self powered
ugen4.2:  at usbus4
server#