Suggestions for Troubleshooting WIndows 7 lockups

Posted by Craig L on Super User See other posts from Super User or by Craig L
Published on 2010-07-10T01:09:38Z Indexed on 2010/12/27 23:56 UTC
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I've got a Dell Latitude E6500 that was working fine under Vista x64. I got one of the new Seagate 500GB Hybrid SSD/HD 2.5 drives and thought.. hmm.. let's try Win 7 x64 on it.

Bottom line: It works great for hours and then it will hard lock. I don't mean BSOD (or whatever the Win7 equivalent is). I mean my screen is displaying a static image (if there is a clock displayed, it will be frozen at the time the lockup occurred) and the mouse and keyboard do not work. Control-Alt-Delete will not work. I have to hold down the power button to reboot.

The event log records NOTHING at the time the lockup occurs.

Obviously something is happening to the system to cause the lockup, but the default Windows 7 x64 doesn't log it.

How can I log the things Windows doesn't normally log in Event Viewer ?

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