Error mounting: mount exited with exit code 13

Posted by Mike Williamson on Ask Ubuntu See other posts from Ask Ubuntu or by Mike Williamson
Published on 2010-12-28T03:19:38Z Indexed on 2010/12/28 4:01 UTC
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I keep a windows partition on my laptop for the occaisional bit of Photoshop work. A while ago I noticed that Windows had disappeared from my grub boot menu and when I try to mount the windows partion, my system hangs for a bit and then I get this:

Unable to mount 105 GB Filesystem
Error mounting: mount exited with exit code 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error
Failed to calculate free MFT records: Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it's a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very
important! If the device is a SoftRAID/FakeRAID then first activate
it and mount a different device under the /dev/mapper/ directory, (e.g.
/dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
for more details.

It seems that chkdsk is a windows command but since I can't boot into windows (since its the windows partition that is the problem) I'm not sure what to do. Here is the output of fdisk to give you the lay of the land:

Disk /dev/sda: 250.1 GB, 250059350016 bytes
255 heads, 63 sectors/track, 30401 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x98000000

   Device Boot      Start         End      Blocks   Id  System
/dev/sda1               1       10199    81923436   83  Linux
/dev/sda2   *       10200       22947   102398310    7  HPFS/NTFS
/dev/sda3           22948       29164    49938052+  83  Linux
/dev/sda4           29165       30401     9936202+   5  Extended
/dev/sda5           29165       30401     9936171   82  Linux swap / Solaris

Any guidance would be appreciated!

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