Installation is forbidden by system policy

Posted by Frost on Super User See other posts from Super User or by Frost
Published on 2010-08-22T13:09:05Z Indexed on 2010/12/28 19:56 UTC
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Note: I'm posting this here on Superuser as I think the issue is more related to the Windows Installer than the game itself.

My friend is having trouble installing Company of Heroes and CoH: Opposing fronts under Windows 7. A couple of percent into the installation, when the C/C++ runtime is being installed, the install fails with the following message:

An error occured while installing the Windows Installer package "C:\Users\...\AppData\Local\Temp\...\...\vcredist.msi". Error code 10212:00000659: MsiInstallProductW returned 00000659: This installation is forbidden by system policy. Contact your system administrator.

We have tried:

  • Making sure that any previous installations have been completely removed, including searching and deleting any files/folders/registry entries matching "THQ" (the publisher) and "Relic" (the developer).
  • Installing into a brand new user account
  • Running Setup.exe as administrator
  • Running Compatibility check for Setup.exe, which suggested Windows XP but failed when trying those settings out

Does anyone know what might be the cause of the system policy error?

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