I had a weird problem this morning with my router - it's an Alice Gate VoIP 2 Plus WI-FI - not connecting to the internet after more or less 1 hour online (I'm always connected with the ethernet cable). The led status lights for Power, WI-FI, ADSL, Internet, Service should be on in order to be connected and navigate online. The problem was that the leds ADSL, Internet were off and I did not know why because it never happened before.

I looked at the stats in the settings and the numbers for Bytes/Packages for both Sent/Received were there and increasing but I couldn't connect to the internet. I called tech support, they checked and told me to keep the router on for 48 hours because they were checking it.

I've reset it twice before and after I called tech support and it still did not work so after about 2 hours of waiting I tried connecting using WI-FI and the leds 'magically' turned on, first the ADSL and Internet(Internet led always turns on last). At this point I'm curious what could of caused this and I'm doubting that the tech-support guys did something. What could of been the problem with the ethernet cable not connecting in the first place? It always works. What do the tech support guys normally do when they tell me to keep the router on so they can 'check it'?

PS: I'm using ubuntu 32 bit