Hey guys,

I have a user that's got a weird permissions problem on Windows 7. He's trying to create a shortcut for Outlook on his desktop(he doesn't want it in his start menu or his taskbar...). If we right click the outlook.exe and do Send to > Desktop, it works just fine. If we do a search for "outlook" in the search bar, and then try and drag and drop the outlook icon to the desktop, we get the error message "You need Permission to perform this action. You require permission from SYSTEM to make changes to this file: Microsoft Office Outlook 2007".

Dragging and dropping other exe's onto the desktop work just fine. They create shortcuts without any problems. But if I try to do ANY of the Office programs (Word, Excel, Outlook, etc..) I get this permission error.

Any ideas? He's using an A.D. account and he's in the local administrators group. He's an executive so he's not accepting "this isn't a real problem because I found another way to make a shortcut" as an answer. Any help is appreciated.