Apple TV photo fail

Posted by Tony on Super User See other posts from Super User or by Tony
Published on 2011-01-05T14:06:59Z Indexed on 2011/01/05 14:56 UTC
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I just bought the new (2nd gen) Apple TV. Everything works beautifully, except for Photos.

I have 25,000 pictures on my computer, which creates 3 issues with Apple TV

1) It takes roughly an HOUR to load my photos, every time! (if I navigate anywhere else, its has to reload all over again next time)

2) It condenses all of my folders->sub-folders->sub-sub-folders into just the top folder. Having only 5 top folders with 5,000 pictures each is pretty much useless.

3) It has an artificial cap of 20,000 pictures, after which it won’t load more.

The first two are the big ones, since they pretty much make the product unusable. I have called apple support (they just said “sorry…too bad”), and have checked all the online forums I can. Also it is definitely not a connection issue, as it streams HD Netflix movies with ease.

Does anyone else here have this issue, and/or hopefully some solutions?

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