Can't set up printer

Posted by Jason Swett on Super User See other posts from Super User or by Jason Swett
Published on 2011-01-06T19:18:28Z Indexed on 2011/01/06 19:56 UTC
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windows-xp

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printing

I'm trying to set up an HP OFficejet Pro 8500 A909a on my Windows XP machine over the network.

I know the IP address of the printer but it's unclear to me how to set it up based on that. I have no idea how to troubleshoot this problem.

I've tried installing the drivers but when I do that it tells me the printer is on a different gateway from my workstation, which is not true.

Also, other people in the office are able to connect to this printer just fine, although the driver apparently didn't work for them, either.

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