How to update Sharepoint 2010 user profile for user whose account name has changed in AD?

Posted by Daniel Root on Server Fault See other posts from Server Fault or by Daniel Root
Published on 2010-11-17T22:21:55Z Indexed on 2011/01/06 22:55 UTC
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sharepoint-2010

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user-profile

We have an issue with User Profile Sync in SharePoint 2010 when the following happens:

A new user is added to AD (ie DOMAIN\jdoh)
The user is synched successfully to SharePoint
Time passes
The user's account name is changed in AD (ie because it was originally misspelled: DOMAIN\jdoe)
The user is re-synced to SharePoint

The behavior appears to be that the account name is not changed. In the above example, accountname will continue to be DOMAIN\jdoh in SharePoint, though other properties are synced correctly- I would assume by SID. This means that the users' my profile and mysite links still refer to the 'old' name (ie Person.aspx?accountname=Domain\jdoh). What steps should be taken to fix this in SharePoint when an account name is changed in AD?

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