I am running 10.1 (all current updates have been installed) and I'm unable to sync any files to U1. U1 shows my computer as being added to my account and I bought enough space to hold all the files I want backed up, but for some reason it still doesn't sync. I have marked the files to be synced and even checked the devices tab in the U1 preferences; it shows my computer as being part of my account but the connect button is inoperable and restart doesn't produce any effect when clicked. I have read all the FAQ I can find relating to my problem and have tried all the suggestions that seem to adress problems similar to mine, as well as adding and removing my computer from my account a bunch of times. None of these produced any effect one way or another.

I'm not very techno savvy so step by step and/or lay mens terms are greatly appreciated, Thank you