Exchange Cached Mode (Exchange 2010) with Outlook 2003 and Outlook 2010 Causing Sync Issues

Posted by Jason N. Gaylord on Server Fault See other posts from Server Fault or by Jason N. Gaylord
Published on 2010-07-20T03:02:31Z Indexed on 2011/01/10 7:55 UTC
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exchange

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outlook

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exchange-2010

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cached-mode

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exchange-cached-mode

We have Exchange 2010 and a mix of Outlook 2003 and Outlook 2010 clients.

When Exchange Cached Mode is enabled, clients are receiving sync issues. In Outlook 2010, the sync issues are mainly with the Deleted Items. In Outlook 2003, they are mainly around the Offline Address Book.
When Exchange Cached Mode is disabled, the clients notice a 3 second delay in deleting email in list view within the Inbox.

Anyway that these two issues can be resolved? It's a big pain especially to the frustrated end users.

TIA!!!!

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