HP CM2320 Printer crashes windows 2003 spooler in TS/Citrix

Posted by Stephane on Server Fault See other posts from Server Fault or by Stephane
Published on 2011-01-10T15:23:17Z Indexed on 2011/01/10 15:55 UTC
Read the original article Hit count: 332

Filed under:

windows-server-2003

|

terminal-server

|

printing

|

hp

|

citrix

Hello,

I'm having a very annoying issue with an HP printer (CM2320): all of a sudden, any user who has that printer installed locally as default printer would crash any Windows 2003 terminal services or Citrix server (XenApp PS 4.5) as soon as he connect, causing the session to hang and other users to be unable to connect to the server.

To restore functionality, an administrator has to connect to the server's console session and acknowledge the error message about spoolsv.exe having crashed with an AV.

I tried downloading the latest drivers from HP (an adventure worthy of Lara Croft in itself) and install it on all servers but that didn't seem to have helped the situation: the spooler is still crashing.

Anyone has a suggestion about what I could do about this ?

© Server Fault or respective owner

Related posts about windows-server-2003

Rotate monitor to portrait on Windows Server 2003 with ATI card

as seen on Super User - Search for 'Super User'
Does anyone know if it is possible to rotate a monitor from landscape to portrait mode on Windows Server 2003 32-bit with an ATI video card? According to Dell's site, I should be able to rotate my Dell P2310H monitor by installing drivers from their website, but they don't have drivers for Windows… >>> More
Windows Server 2003 Trial Activation Issue

as seen on Server Fault - Search for 'Server Fault'
I have a Windows Server 2003 (R2 Enterprise with SP2) VM, originally installed with a trial license. We forgot about the server, and now more than 120 days has passed, and I can't do anything with the server. I seem to be at a dead end with the existing installation. When I log in, I get: The… >>> More
Windows Server 2003 can't see Vista machine

as seen on Server Fault - Search for 'Server Fault'
Hi there, I've got a real PITA problem that I'm sure has a really simple solution. I have a Windows Server 2003 machine that needs to be able to see the network name of a Vista box - but refuses to. It can see the Vista box (and even access its shared folder) if I enter the Vista box's IP address… >>> More
Windows server 2003 default administrator password

as seen on Stack Overflow - Search for 'Stack Overflow'
Sorry if this is an overly simplistic question, but I'm a bit stuck here. :) I need a windows machine for me to do some programming for class. Since I have my Macbook with me everywhere I go, I figured that it would be easiest to install a vm. And since I can get a copy of Windows server 2k3 for… >>> More
Windows Server 2003 - Handling hundreds of simultaneous downloads

as seen on Server Fault - Search for 'Server Fault'
At the moment I have a single server with 4 1TB hard disks, daily I haver over 150 MP3 music files uploaded (around 80mb each). At busy periods there is over 300 people streaming / downloading these mixes all at once, 75% of the activity is on the most recently uploaded stuff which is all on a single… >>> More

Related posts about terminal-server

Printer Redirection from 2003 Terminal Server to 2008 Terminal Server

as seen on Stack Overflow - Search for 'Stack Overflow'
Our environment is a terminal server cluster (Win2003 servers) that everyone connects to do do their work. I have set up a new Win2008 R2 machine with the intention of using it to publish our main application to the TS farm. The idea was to keep this server dedicated to one application to avoid… >>> More
Delete temporary internet files on a terminal server (Server 2003)

as seen on Server Fault - Search for 'Server Fault'
Are there any apps or scripts that will remove all temporary internet files for all users on a windows 2003 terminal server. >>> More
PXE bootable image for terminal server?

as seen on Server Fault - Search for 'Server Fault'
We have 300 windows xp machines on cruddy old hardware across the company. With extended support for XP ending April next year we're looking into our options. Couple of options: Replace the 300 PC's with full windows 7 PC's (£100k +?) - no use of terminal server (our current model) Replace the… >>> More
X2go - Open source terminal server project (alternative to FreeNX)

as seen on Internet.com - Search for 'Internet.com'
<b>Ubuntu Geek:</b> "x2go provides you with access to your desktop as an individual as well as a corporate user - from within your own network and via the internet." >>> More
Terminal Services printing

as seen on Server Fault - Search for 'Server Fault'
Hi We are using a hosted terminal server to run some applications on. We have three users who connect to the server through RDP and try to print to a networked printer called: HP Photosmart C7280. One of the users is using Windows XP Pro 32-bit on the host and when they print through the terminal… >>> More