Failing to connect; my fault?

Posted by Majid on Server Fault See other posts from Server Fault or by Majid
Published on 2011-01-11T09:21:50Z Indexed on 2011/01/11 9:55 UTC
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A client has supplied the following info (fake values used here) for connecting to his host and doing my stuff. I have tried connecting from several locations and failed - the connection times out. Am I doing something wrong, or is he forgetting some crucial info?

IP: 216.x.y.z
MySql Password : password1
User : user1
Password : password2
SSH Port : 49226

==========

root password : password1
Hostname ; host.com
Username ; user2
Password : password3
FTP Port : 201

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