Troubleshooting a crash with Windows 7

Posted by AngryHacker on Super User See other posts from Super User or by AngryHacker
Published on 2011-01-11T21:25:15Z Indexed on 2011/01/11 21:56 UTC
Read the original article Hit count: 280

I have a folder with several thousand videos (All .MPG extensions). When I open the folder with these videos, it shows up fine, but as I start scrolling down, it crashes the Windows Explorer.

In the Event Viewer, I see this:

Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b802
Exception code: 0xc0000374
Fault offset: 0x00000000000c6df2
Faulting process id: 0x954
Faulting application start time: 0x01cbb1b71edf3b51
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ee987372-1dc4-11e0-8e06-406186ea9135

I suspect that one of the videos has bad metadata. I removed the Length column and it was still crashing. I then removed the Date column and the problem disappeared.

How do I go about troubleshooting this problem or at least identifying the file that's causing the issue.

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