Hello all,

I have a problem with a vpn connection on Windows XP SP3 that appears to be related to an account (maybe privilleges or an option that I have missed).

When connecting using my account, which is a domain administrator account it will connect to through the vpn fine.

However, using an account created for another person they receive Error 691: Username or Password is not valid for this domain.

On the domain controller (windows 2003) I see a logon successful message:

User DOMAIN\user was granted access.
Fully-Qualified-User-Name = int.company.net.au/People/Management/User NAS-IP-Address = 10.30.0.3
NAS-Identifier = not present
Client-Friendly-Name = MelbourneCore
Client-IP-Address = Router-ip
Calling-Station-Identifier = not present NAS-Port-Type = Virtual
NAS-Port = 77
Proxy-Policy-Name = Use Windows authentication for all users Authentication-Provider = Windows
Authentication-Server = undetermined
Policy-Name = Remote VPN Access
Authentication-Type = MS-CHAPv1
EAP-Type =

Does anyone have any ideas as to where else I should look for finding a solution? If i use the wrong password it gives a logon failure error in the event viewer. Also removing them from the remote access group gives a logon failure error. Nothing appears in the event viewer on the local machine.

In the past all that is required is to add them into our Remote Access Users group.

Any help?