We have been experiencing a very strange anomaly, with one specific user with our UW-IMAP server. We have about 75 users using the server, and one particular user, who is in about the middle as far as used storage keeps having issues with slow speed.

Most of our users all use Thunderbird 2, or Thunderbird 3. Mostly 2, because of the performance issues we have had with 3. This user was on 3, and I downgraded him to 2. The performance has gotten better, but according to the imapd processes on the server, his username is using the most CPU % and CPU time.

I've already done all the usual T/S'ing: Started profile from scratch, compacted folders, re-indexed, newer faster computer, etc.. Still, this users' imapd process is always using the most CPU on the server. For troubleshooting, we setup another user which has more usage, folders, etc.. than he does, but we don't see the users process taking up most of the CPU with the imapd process.

So, it almost sounds like a particular email may be the culprit, but how can we find it, if thats the problem?

This has been going on for a while, and he is a management person, so his patience is about to end. Does anyone have any ideas?