Autodiscover service seems to reply with User Principal Name instead of email address

Posted by Jeff McJunkin on Server Fault See other posts from Server Fault or by Jeff McJunkin
Published on 2011-01-15T04:44:02Z Indexed on 2011/01/15 4:55 UTC
Read the original article Hit count: 323

Filed under:

exchange

|

exchange-2007

|

autodiscovery

After this latest round of Windows updates (on 1/11/11, in fact) my Exchange 2007 server of course rebooted. This may have had the side effect of making any changes I'd inadvertently made take effect.

Since then, the Autodiscover service in Exchange 2007 from Outlook 2007 seems to reply with the User Principal Name ([email protected] instead of [email protected]). I'm specifically seeing this from within the "Test Email AutoConfiguration" tool in Outlook (the UPN appears in the first text box labeled "E-mail") and when creating a new profile in Outlook. If I disregard the UPN and instead fill in my email address, Autodiscover works as expected and I can connect without issue.

I've confirmed using ADSI Edit that the SMTP email address is properly set for my users. I even went a bit crazy and set the UPN to the email address using ADSI Edit. I've re-installed the Client Access role on the server in question.

Exchange server is Server 2008, 64-bit of course. Clients are mostly XP 32-bit, though the issue happens from a Windows 7 machine as well.

© Server Fault or respective owner

Related posts about exchange

Upgrade Exchange 2003 to Exchange 2010 – Part II

as seen on Simple Talk - Search for 'Simple Talk'
In Jaap's second article on upgrading straight from Exchange Server 2003 to 2010, he explains how to move the various services from Exchange Server 2003 to Exchange Server 2010 and fully decommission the Exchange Server 2003 servers. >>> More
Upgrade Exchange 2003 to Exchange 2010

as seen on Simple Talk - Search for 'Simple Talk'
In this article, the first of two in which Jaap describes how to move from Exchange Server 2003 straight to Exchange Server 2010, he shows what is required before moving mailboxes from Exchange Server 2003 to Exchange Server 2010. He shows how to upgrade Active Directory, install both Exchange Server… >>> More
exchange server 2010 Outlook Web Access - Exchange Control Panel WEB Interface

as seen on Server Fault - Search for 'Server Fault'
from what i can gather the mailbox bit of the web interface works fine.. when any of the users go to options (top right) and try to use some of the features such as the Organise Mail Delivery Reports to find messages etc... it comes up with a message .. "An item with the same key has already been… >>> More
Backup multiple Exchange Accounts without direct access to exchange server

as seen on Server Fault - Search for 'Server Fault'
For e-mail, we use Microsoft Exchange and it is hosted by 1and1.com. We have about 30 Exchange accounts that I would like to backup to a PST file. That is, for each account that we have (all 30), I would like to create a single PST file (1.pst thru 30.pst). I do not have direct access to the Exchange… >>> More
when using exchange 2010 it complains of not talking to Information Store service on exchange 2007

as seen on Server Fault - Search for 'Server Fault'
I am attempting to do an upgrade in my org from exchange 2007 to exchange 2010. I moved all the mailboxes and made sure my certificates were setup in exchange 2010. I then changed my ip forwarding rules to forward mail to my exchange 2010 box. I can receive email. I then powered off my exchange 2007… >>> More

Related posts about exchange-2007

when using exchange 2010 it complains of not talking to Information Store service on exchange 2007

as seen on Server Fault - Search for 'Server Fault'
I am attempting to do an upgrade in my org from exchange 2007 to exchange 2010. I moved all the mailboxes and made sure my certificates were setup in exchange 2010. I then changed my ip forwarding rules to forward mail to my exchange 2010 box. I can receive email. I then powered off my exchange 2007… >>> More
Disk I/O error copying a Exchange 2007 database

as seen on Server Fault - Search for 'Server Fault'
Hi all, A short time ago due to disk space I moved our Exchange database onto an external drive, the drive was new and the database was being backed up daily. I've now discovered the database is corrupt, I've run the Exchange utils to fix the database and this works but it corrupts again as soon… >>> More
Do I have to prepare Active Directory prior to installing an Exchange service pack?

as seen on Server Fault - Search for 'Server Fault'
I'm having trouble determining the proper procedure for installing Exchange 2007 sp3 on a Server 2008 R2 box running Exchange 2007 sp1. It is not clear on websites I have consulted (Microsoft TechNet and others) whether preparing Active Directory is only required on a NEW install of Exchange 2007… >>> More
Exchange 2007 Owa (OnlineVersion) can not authenticate

as seen on Server Fault - Search for 'Server Fault'
Exchange Authentication dll: https://red002.mail.emea.microsoftonline.com/owa/auth/owaauth.dll sending style is: request.Method = "POST"; request.ContentType = "application/x-www-form-urlencoded"; And sending following message destination=https://red002.mail.emea.microsoftonline.com/owa/testuser@xxxserver… >>> More
Issues with doing a P2V on Exchange 2007

as seen on Server Fault - Search for 'Server Fault'
I shutdown all Exchange services on the physical box and did a convert. Everything converted fine. Server booted up no issues and I could receive email from the outside world with no issues. But I am unable to send emails internally or externally. They just sit in the Outbox. I also disabled the… >>> More