I use the word Hero to describe my friend, who wrote a word processor program that did not use a keyboard. This program was used by a 34-year woman who previously was unable to communicate. The first thing she wrote after she learned how to use it was "Nicole loves Mum".

The details of this heroic act are documented in the Hansard (record of proceedings) of the Australian House of Parliament. A copy is available at http://masonsoft.co.uk/hansard.pdf