SATA DVD drive refuses to read movie DVDs

Posted by poke on Super User See other posts from Super User or by poke
Published on 2011-01-16T17:04:47Z Indexed on 2011/01/16 17:55 UTC
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Hey, I have a problem with my DVD Drive (Asus DRW-2014L1T, most current firmware installed) on Windows 7 x64.

When I insert a DVD movie and Windows starts to access the drive (for autoplay, or when I manually click on the drive icon), my computer hangs up in a particular way, while trying to read the disk.

Explorer stops reacting and several programs won't run or their launch is horribly delayed (like the device manager). In th end, I can't access the movie and can't even eject the disk (probably because Windows is still trying to access it). To get the disk out of the drive I then have to reboot (which sometimes doesn't work either) and eject the disk before Windows boots.

BIOS recognizes the drive just fine, and Windows is also able to read data disks (tried it with some software disks), but just refuses any movies. I have checked the region code in the device manager, but it is correct. My notebook is reading the disks just fine btw..

I remember having the same problem with an older drive as well, but I don't remember what I did to make it work again (maybe I didn't even fix the problem back then). I do remember however that booting with the disk inserted made Windows recognize the disk, however this doesn't work in this situation either.

Do you have any idea what to do to fix that problem?

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