Bug unsubscribing from Ubuntu One Mobile

Posted by rhino on Ask Ubuntu See other posts from Ask Ubuntu or by rhino
Published on 2011-02-03T08:00:19Z Indexed on 2011/02/03 15:34 UTC
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Hi guys,

I have an Ubuntu One Mobile subscription, which I can see in my subscriptions page:

one.ubuntu.com/account/subscription/756082

I no longer need my Ubuntu One Mobile subscription, so click the link to cancel the Mobile service subscription:

one.ubuntu.com/account/cancel/756082/

Then confirm that request to cancel:

one.ubuntu.com/account/cancel/756082/confirm/

But the process ends there showing a "Something has gone wrong page", and my subscription remains active :(

The same problem occurred when I attempted the same a few weeks back, so not a temporary problem I'm thinking.

Any input gratefully received.

I would like to report this problem directly to the maintainer of this part of the Ubuntu site but cannot see how to do that.

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