Why does my Intel Tolapai network chip not transmit packets?

Posted by Hanno Fietz on Server Fault See other posts from Server Fault or by Hanno Fietz
Published on 2011-02-02T13:42:06Z Indexed on 2011/02/07 15:27 UTC
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I'm trying to deploy an embedded system (NISE 110 by Nexcom) based on the Intel EP80579 (Tolapai) chip. Tolapai apparently integrates controllers for Ethernet etc. on a single chip (Intel homepage).

The machine can't get a network connection. Diagnosis as far as I could manage:

Drivers

  • drivers from Intel compiled and installed without problems (version 1.0.3-144). Kernel version and Linux distribution (CentOS 5.2, 2.6.18) match the driver's installation instructions.
  • drivers are loaded and show up in lsmod (module names are gcu and iegbe)
  • interfaces eth0 and eth1 show up in ifconfig

ifconfig

  • I can bring up the interfaces with fixed IP
  • pinging the interface locally works
  • ifconfig shows flag UP but not RUNNING

Link

  • ethtool shows "Link detected: no", "Speed: unknown (65536)" and "Duplex: unknown (255)"
  • Link LED is on
  • on the other side of the cable, ethtool shows "Link detected: yes" and reports a speed of 1000 Mbps, which has allegedly been auto-neogotiated with the problematic device.

Network traffic analysis

  • the device does not reply on ARP, ICMP echo or anything else (iptables is down)
  • when trying to send ICMP or DHCP requests, they never reach the other end
  • activity LED is off on the device, on at the other end.

I tried the following without any effect:

  • Different cables (2 straight, one crossed), I get the link LED lit up on each.
  • Three different devices on the other end (one PC, one netbook, one router)
  • Fixed ARP table entries on both sides
  • Connecting both network ports of the machine with each other, won't ping through the cable, but will ping locally. Tried straight and crossed cables for that.

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