How to explain a layperson why a developer should not be interrupted while neck-deep in coding?

Posted by András Szepesházi on Programmers See other posts from Programmers or by András Szepesházi
Published on 2011-02-10T13:31:49Z Indexed on 2011/02/10 15:32 UTC
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If you just consider the second part of my question, "Why a developer should not be interrupted while neck-deep in coding", that has been discussed a number of times by smart people. Heck, even the co-founder of SO, Joel Spolsky, wrote a blog post about "getting in the zone" and "being knocked out of the zone" and why it takes an average of 15 minutes to achieve productivity when participating in complex, software development related tasks. So I think the why has been established.

What I'm interested in is how to explain all that to somebody who doesn't know beans about Beans (khmm I mean software development). How to tell the wife, or the funny guy from accounting at the workplace, or the long time friend who pings you on Skype every 30 minutes with a "Wazzzzzzup?!", that all the interruptions have a much deeper impact on your work than the obvious 30 seconds they took from your time. Obviously you can't explain it by sentences like "I have to juggle a lot of variable names in my short term memory" unless you want to be the target of blank stares or friendly abuse.

I'd like to be able to explain all that to non-developers in a way that will make them clearly understand - without being offensive, elitist or too technical.

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