Emails not arriving to client's inbox. Server not on black list.

Posted by EBroker on Server Fault See other posts from Server Fault or by EBroker
Published on 2011-02-15T23:20:09Z Indexed on 2011/02/15 23:27 UTC
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Hi, I'm sending emails to my clients who are hosted on GoDaddy for both their website and email. For some reason, my system's emails are no longer reaching their inbox. My email server sends them alerts when an action is completed. These alerts are posted in my system and my email server is sending these out, but there are no bounceback emails.

There have been no issues in the past year, but in the past two weeks the problem started cropping up. My clients were forced to switched to a web-based email provider like Gmail, Hotmail, Yahoo to receive their alerts. This is a temporary solution that works in the interim.

I contacted GoDaddy and they are indicating that I am not being blocked. I also have a GoDaddy account and can confirm that my alerts aren't arriving in the inbox regardless of whatever safe sender items I employ in the webmail interface. I even switched all the system's outbound emails to Plain Text, no luck.

Can anyone provide some insight and point me in the right direction?

Thank you in advance.

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