Outlook 2010 Crashing Unpredictably

Posted by cbkadel on Super User See other posts from Super User or by cbkadel
Published on 2011-02-16T14:52:46Z Indexed on 2011/02/16 15:27 UTC
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Very often when I open up Outlook 2010 and start doing actions in it, it will hang and become non responsive. I have tried letting it finish, but it never does come back (up to 20 minutes of letting it try). I generally have to restart Outlook and try again. Usually after about an hour of doing this, Outlook somehow snaps out of it and works for the rest of the day. It's generally in the morning (though I doubt that's the key variable). Generally, the emails that cause problems are HTML/formatted, but not always.

What I've done so far to troubleshoot:

  • Install Latest Outlook Hotfix (I think Dec 14, 2010)

  • Start Outlook in Safe Mode

Neither of those steps seem to make a difference. Usually - after about 10-15 restarts of Outlook on any given day, then it starts working thereafter. My next step is to uninstall/reinstall Office 2010, but I'm hoping someone has seen this and knows what to do about it - though not sure.

My configuration is like this:

  • Microsoft Online Services (using Microsoft's Sign In App) - Connecting to Exchange

  • I have two other Exchange accounts in this profile (new feature in 2010) connected through Outlook Anywhere.

  • Life Meeting Conferencing Add In

  • I've disabled the People tab/add in.

  • I've disabled the "Send to Bluetooth" add-in.

Not sure what else to do.

Thanks in advance.

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