Can't download updates for reinstalled Office 2000 on WinXP OS "expected version not found" error message

Posted by mpmadigan on Super User See other posts from Super User or by mpmadigan
Published on 2011-01-19T19:37:47Z Indexed on 2011/02/19 7:27 UTC
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microsoft-office

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I replaced HD and reinstalled WinXP Pro and successfully downloaded all of the service packs and security updates. I've reinstalled my licensed version of Office 2000 (upgrade version from Office 97). The software installs and is functional; but when trying to install updates SR-1 or SR-1a or any individual security update I get error message "expected version of product not found". Microsoft no longer provides support for this legacy version of office. I can't find any support documents in Microsoft's database that addresses this issue. This is my sister's computer and I've already come out-of-pocket $100 for hardware (not counting the $$hours of labor). She only uses MS Word for minimal correspondence. No desire to spend $100+ for new version of Office. I would greatly appreciate any suggested fixes for this problem.

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