We have an e-mail account for support purposes which is tended to by multiple members of the team. When answering a support e-mail we obviously choose the support account as sender. Still, the answer is not stored in the support account's Sent Items folder, but in the Sent Items of the person actually answering.

This behavior, which seems to be by design, prevents others from gaining access to the entire conversation and potentially causes multiple answers.

I am looking for an automated way of moving e-mails sent on behalf of someone else to that person's Sent Items folder.

I tried to create a rule for this but could not find the right setting.