Hi all

I'm a novice when it comes to networking. I live in a large two storey building that used to be a school and we have an internet connection with BT (british telecoms provider), the connection speed is 12Mb.. Basically our connection is slow and very intermittent and I was wondering if anybody here could provide some help or ideas.

There are about 11 people in the building who could be online at any time. We have a router on the ground floor which is bog standard supplied by BT. To provide Broadband access to the 1st and 2nd floors, we used an old switch that the school left, we have a cable running from the router on the first floor to the switch which connects to a wireless router which is configured as a bridge on the 2nd floor supplying broadband access to the 1st and 2nd floors. Additionally we have 3 computers that are connected via the switch through the ethernet sockets left by the school on the ground floor.

The router we use on the 2nd floor came in a pack of 2 and cost about £15 (bought by another person). Sometimes the connection is perfectly fine, i.e. early hours of the morning or when everybody is out, we have rang BT who say that the connection cannot cope with the numbers of people online, plus I'm not sure whether each person is streaming etc.

Can anybody offer any advice?