What should you do when presented with a horrible design?

Posted by plua on Programmers See other posts from Programmers or by plua
Published on 2011-02-26T01:07:00Z Indexed on 2011/02/26 7:32 UTC
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Our firm makes websites. We also design websites. But sometimes our client brings his/her own design. This is often made by an in-house designer, or it is the same design they used for something else. However, sometimes these designs look awful. And I am talking really unprofessional, unbalanced, uncool. But the client really wants this design. I really do not like working with a design that is so awful. It takes away all pleasure in coding. You code. You check the demo. Works great. Looks awful. It's just not fun.

And ultimately the client might be happy, but 1) I do not feel proud of the final product and 2) the community sees you 'develop' ugly websites, which is bad for your image.

Anybody experiencing this kind of stuff? What do you recommend?

I've been thinking:

  • Blocking these clients. If somebody has an 'own' design, ask to see it first. Then somehow politely decline. Drawback: you lose a client.
  • Create a new design. Have our in-house designers work one something really cool. Drawbacks: client would need to pay for this (without asking for it), or it will be declined and the company loses time = money. And it might come as an insult if you propose a new design out of the blue. THEIR designer won't like it for sure.
  • Put a clear disclaimer at the bottom of the site: Website design by XXXXX, Website development by US. Helps for the community-impact (if people pay attention), but not for the uneasy feeling.

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