Unknown MySQL server host - connection problem

Posted by Zukas on Server Fault See other posts from Server Fault or by Zukas
Published on 2011-02-04T08:17:31Z Indexed on 2011/02/27 23:26 UTC
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I am new to databases and I have been asked to look at a few tables and see how many records they have and some other information. I cannot access phpMyAdmin through cPanel, which is how I've always done it on my own server. I decided to download MySQL Workbench. I enter in all the information is asks: Hostname: mysite.startlogicmysql.com Port: 3306 Username: user. I press connect and get this

Unknown MySQL server host 'mysite.startlogicmysql.com' (11004)

Am I using the wrong hostname? I've seen a server name, a hostname in the server variables list which is something like custsql.eigbox.net and the server itself is custsql.eigbox.net In both cases the custsql is a little different than what I posted. I am not sure which one to use. If there is anything else anyone needs to know I can tell you. Tanks.

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