Printer ports missing from network printers, Windows 7 laptops

Posted by pigeon on Server Fault See other posts from Server Fault or by pigeon
Published on 2011-03-01T06:18:25Z Indexed on 2011/03/01 7:26 UTC
Read the original article Hit count: 521

Filed under:

windows-7

|

network-printer

Have an odd issue where users take their laptops home and back into the office with network printers that get mapped via a login script but fail to print.

After tracking down a user with this problem I found that the print driver had no ports available to it. We've mapped network printers for this site all the time but only since the introduction of the Konica Minolta C220 Bizhub has this issue cropped up.

The issue occurs with Windows 7 users and it takes them 2 /3 reboots to have the ports recreated.

Should I be looking at the server for this or at the Windows 7 machines?

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