System response times --- A good Service Level Agreement?

Posted by mpeterson on Programmers See other posts from Programmers or by mpeterson
Published on 2011-03-07T05:09:06Z Indexed on 2011/03/07 8:17 UTC
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.NET

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Performance

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metrics

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iis

In order to view system performance, I have been asked by management to give page response times for a few key pages. I want to make sure I am giving a good picture of the overall health of the system, and not just narrowing in on a single measurement.

So my question is: When developing software, what metrics would you provide to your stakeholders to indicate a system that is healthy and running well?

(if it is not running well, that should also be evident! Not trying to hide/obscure any problems.)

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